ERROR CoreConsole


I do notice that since I upgraded cPanel yesterday to 11.46 I get these errors, I have my memory set to 512MB and have not had this issue prior to this.

ERROR CoreConsole[2014-11-21 01:25:18] [70d7a] Got invalid response from API request: The response was empty. This usually means a server error. This solution to this error is generally to increase the value of ‘memory_limit’ in your php.ini file. Please check your Web server Error Log file for more details.
ERROR CoreConsole[2014-11-21 01:25:18] [70d7a] The Piwik URL does not seem to be pointing to a Piwik server. Response was ‘’.


Anything on this?

(Matthieu Aubry) #3

can you check your server error log file if there is any error logged there?



There are no errors in the apache error log.

(Matthieu Aubry) #5

Maybe the CLI process logged some errors in a php_errors.log file ?

you will find where the PHP cli process logs errors with:

php -i | grep error_log

Otherwise, if you load the URL do you see same as on ?

FYI: i’ve created an issue to try and guide users like you better when such error occurs: Better message when the core:archive failed with an internal server error · Issue #6723 · matomo-org/matomo · GitHub


Hi, when I ran that command I got this back:

error_log => error_log => error_log