Error after "abandoned orders"

Occurred in the visitors log, after “abandoned orders”:


There is an error. Please report the message (Piwik 1.9.1) and full backtrace in the Piwik forums (please do a Search first as it might have been reported already!).

Notice: Undefined index: idSite in C:\inetpub\xxxxxxxxxxxx\statistiche\tmp\templates_c\%%46^462^46227F0A%%visitorLog.tpl.php on line 307 

Backtrace -->

#0 Piwik_ErrorHandler(...) called at [C:\inetpub\ xxxxxxxxxxxx\statistiche\tmp\templates_c\%%46^462^46227F0A%%visitorLog.tpl.php:307]
#1 include(...) called at [C:\inetpub\xxxxxxxxxxxx\statistiche\libs\Smarty\Smarty.class.php:1263]
#2 Smarty->fetch(...) called at [C:\inetpub\xxxxxxxxxxxx\statistiche\core\View.php:133]
#3 Piwik_View->render(...) called at [C:\inetpub\xxxxxxxxxxxx\statistiche\core\Controller.php:153]
#4 Piwik_Controller->renderView(...) called at [C:\inetpub\xxxxxxxxxxxx\statistiche\plugins\Live\Controller.php:90]
#5 Piwik_Live_Controller->getVisitorLog(...) called at [:]
#6 call_user_func_array(...) called at [C:\inetpub\xxxxxxxxxxxx\statistiche\core\FrontController.php:138]
#7 Piwik_FrontController->dispatch(...) called at [C:\inetpub\xxxxxxxxxxxx\statistiche\index.php:53]

thakns for the report. Unfortunately I do not understand how this error could happen. Can you repliace the error on other days ?

I see you are using some special ports do you have any special iptables activated? Could it be this port mapping that causes the visitors stats to cause the error?

this is another error:
I’m sorry but I can not place it directly because it gives me the following error from forum: A word you have used in your post has been banned from use. Please use a different word or contact the forum administrators.

http://www.beetxt.com/Ovu/
http://www.beetxt.com/pvT/

This error occurs on e-commerce orders (completed or abandoned).
Version 1.8.x work properly (but not 1.9.1).

@lesjokolat:
No. Using IIS7, PHP 5.4.5, MySQL 5.5. The port 8080 is for caching (static files on nginx).

Can you please try to update to this version: http://builds.piwik.org/piwik-1.9.2-b1.zip

We fixed bugs related to this maybe it fixed as well?

If after upgrading you still see the errors, please create a ticket with the error message + backtrace at : dev.piwik.org

We will fix it asap. Thanks

I changed global.ini.php:


allow_upgrades_to_beta = 1

but I do not show any update. :S

oh my god …
if I go to “settings” I jump out this error:


User 'anonymous' doesn't exist.


Backtrace:
#0 C:\inetpub\website\statistiche\plugins\UsersManager\API.php(251): Piwik_UsersManager_API->checkUserExists('anonymous')
#1 C:\inetpub\website\statistiche\plugins\UsersManager\Controller.php(205): Piwik_UsersManager_API->getSitesAccessFromUser('anonymous')
#2 C:\inetpub\website\statistiche\plugins\UsersManager\Controller.php(175): Piwik_UsersManager_Controller->initViewAnonymousUserSettings(Object(Piwik_View))
#3 [internal function]: Piwik_UsersManager_Controller->userSettings()
#4 C:\inetpub\website\statistiche\core\FrontController.php(138): call_user_func_array(Array, Array)
#5 C:\inetpub\website\statistiche\index.php(53): Piwik_FrontController->dispatch()
#6 {main}

:)o

It will show in a max 7 hours. we will add a “Check for updates” button in next version or next :wink:

Hello,
I upgraded to version 1.9.2-b2 and now the first problem has been resolved.

There remains the problem of the “settings” it gives me the error:


User 'anonymous' doesn't exist.


Backtrace:
#0 C:\inetpub\website\statistiche\plugins\UsersManager\API.php(251): Piwik_UsersManager_API->checkUserExists('anonymous')
#1 C:\inetpub\website\statistiche\plugins\UsersManager\Controller.php(205): Piwik_UsersManager_API->getSitesAccessFromUser('anonymous')
#2 C:\inetpub\website\statistiche\plugins\UsersManager\Controller.php(175): Piwik_UsersManager_Controller->initViewAnonymousUserSettings(Object(Piwik_View))
#3 [internal function]: Piwik_UsersManager_Controller->userSettings()
#4 C:\inetpub\website\statistiche\core\FrontController.php(138): call_user_func_array(Array, Array)
#5 C:\inetpub\website\statistiche\index.php(53): Piwik_FrontController->dispatch()
#6 {main}

Run this SQL query - I’m not sure how you could get this error though, but this could fix it:

INSERT INTO piwik_user VALUES ( ‘anonymous’, ‘’, ‘anonymous’, ‘anonymous@example.org’, ‘anonymous’, “” );

ok, now it works. The user ‘anonymous’ was deleted by me. What is it neccesary?