I would really like to install Piwik on my server but it seems at the very start I’m experiencing same issue I did before contacting Hostgator suppt to “disable mod_security” for me. So, before it was eror 403 and now 500, but with same description.
This is the response Hostgator support gave me after 6 days of waiting for them to do it:
""At this time I’ve gone ahead and whitelisted the Rule ID for your issue. You should now be able to continue without any issues.
[li] Whitelisting rule 1234234 for …
[/li][li] Testing apache configuration…
[/li][li] Configuration good! Restarting Apache…DONE!""
Can they disable mod_sec on a shared server at all and is there another workaround for this issue at this point?