Email Reports are no longer working in Piwik 2.x

Support & Bugs
21

[quote=grizzzly2013]
I try to set up cron job get error message

Content-type: text/html


Parse error: syntax error, unexpected T_STRING in /home/content/64/11278464/html/pdseo/misc/cron/archive.php on line 12

Any idea?[/quote]

I don’t have the text editor nano as referenced in Setup Auto Archiving so I tried to set a cronjob at my host (Go Daddy) and now I am getting the same error as grizzzly2013. I need to know what I can do to get my reports emailed to me.

22

Please see this FAQ: How do I fix the error "Parse error: syntax error, unexpected T_STRING in ..." - Analytics Platform - Matomo

23

Btw I created a ticket to investigate why Sending reports did not work, for you, without the cron (because, technically it should work without the cron)
Regressed: Scheduled reports should be sent automatically by webcron, when cron is not setup · Issue #4612 · matomo-org/matomo · GitHub

24

I’ve updated to PHP 5.4 in Go Daddy 3 days ago, created a new daily email report within Piwik, and still am not receiving automatic email reports. Please advise on what I can try next.

25

Same is here too!But In Piwik i check System check under Setting and security under Diagostic, it showing the different PHP version.Actually I’m running the PHP 5.4.

26

would the web sites you guys have happen to have this problem with have a dash in the name?

27

[quote=Touchpoint]
I’ve updated to PHP 5.4 in Go Daddy 3 days ago, created a new daily email report within Piwik, and still am not receiving automatic email reports. Please advise on what I can try next.[/quote]

We fixed a bug in piwik which maybe help with this: Regressed: Scheduled reports should be sent automatically by webcron, when cron is not setup · Issue #4612 · matomo-org/matomo · GitHub

try the next release which will be released in 10 days or so, for this solution

28

Thanks Matt. I’ll keep an eye out for the next release. I should be prompted from my dashboard to upgrade, correct?

29

[quote=matt]

[quote=Touchpoint]
I’ve updated to PHP 5.4 in Go Daddy 3 days ago, created a new daily email report within Piwik, and still am not receiving automatic email reports. Please advise on what I can try next.[/quote]

We fixed a bug in piwik which maybe help with this: Regressed: Scheduled reports should be sent automatically by webcron, when cron is not setup · Issue #4612 · matomo-org/matomo · GitHub

try the next release which will be released in 10 days or so, for this solution[/quote]

Do you have any new information on this Matt?

30

[quote=matt]
We fixed a bug in piwik which maybe help with this: Regressed: Scheduled reports should be sent automatically by webcron, when cron is not setup · Issue #4612 · matomo-org/matomo · GitHub
try the next release which will be released in 10 days or so, for this solution[/quote]

In Release 2.1.0 Email Reports are still not working. I created a daily email report within Piwik (without Cronjob) and still am not receiving automatic email reports. Can you help please?

31

Hi all
With Piwik 2.9.1, PHP 5.5.6, Red Hat Enterprise Linux Server release 6.6 (Santiago) automatic email reports is not working though manually emails is working well.
Is there any way to debug or workaround this behaviour?
Thank you

32

@leonardis, please post in the related issue here: Scheduled email reports not sending in 2.9.1 · Issue #6868 · matomo-org/piwik · GitHub