Duplicate records in User Profile report


#1

Dear,

I find there are duplicate records in User Profile report, as shown in the attached figure.

This happens for all users… Please advise if this is a bug, and any ticket for this?

Thanks and regards,


(Matthieu Aubry) #2

Hi there,

would it be possible that you have added the piwik code twice? or tracking two pageviews?

in case you only see this problem in the User Profile and not the Visitor Log, this could be a bug (if they show different information).