Download Report Inconsistencies?


Essentially, the longer the date range I specify, the less results that I get. Shouldn’t it be the reverse?

I’m trying to identify all the *.mp4 files that I have been downloaded. To do this, I go under Actions > Downloads. In the search box, I enter (.*mp4). This brings me a certain amount of results.

However, when I go into the date range and specify a longer date range, I get less results. In the latter, some files that were there before aren’t listed anymore.

An example would be going from March 1, 2014 to March 18, 2014. Then, bumping up this range from Dec 31, 2013 to March 18, 2014.

Is there an explanation for this? At the moment, everything is stock in terms of how downloads are tracked. I do not have any exclusions in place.

(Matthieu Aubry) #2

We have a couple bugs opened with data inconsistency when "period=range"
There is a bug somewhere in Piwik that we hope to track down soon.

Could you check if you experience one of these and comment there with any helpful info if you can?


#4377 seems to be the issue that I’m facing. I’ll keep tabs on it using the link you provided. Thanks.