Detection of BlackBerry Playbook is missing/broken

Support & Bugs
#1

Hi there,

we recently noticed that the BlackBerry Playbook isn’t recognized as it should:

  • Device ID is empty/unknown
  • Browser get’s recognized as Safari 0.0
  • Flash is correctly recognized
  • Cookie is correctly recognized

I know there’s a link where you can browse to and where the dev team can grab the information that it receives from the device, but I can’t find it anymore…

#2

The link to test how Piwik recognizes your browser is at: http://demo.piwik.org/libs/UserAgentParser/UserAgentParser.test.php

If you find there is a bug, please create a ticket on trac with all the info, thx

#3

Done, see Changes to BlackBerry smartphone and Playbook User Agent detection · Issue #2505 · matomo-org/matomo · GitHub

#4

This is now fixed in trunk. (In fact, I re-did all the BlackBerry detection, so it uses the OS version as the browser version.)

#5

Thanks, I’ll check as we’ve got a couple of devices here around.

#6

See request for a better device detection (Tv, console, versions for OS, mobile device) in piwik! this ticket: Better Device detection (mobile, TVs, consoles, etc.): New "Devices" report? · Issue #3612 · matomo-org/matomo · GitHub