Deactivation Session Recording



We use the plugin Heatmap and Session Recording. For legal reasons we can only use the heatmap. How can I turn off the session recording only?


(Jason) #2

Hi there,

Session recording will only work if you configure it to do so. If there is no configuration, session recording is effectively disabled.



Hello Jason,

thank you for your quick answer.

Ok, I have expressed myself wrong.
We want to use Heatmap, but it should not be possible to configure Session Recording.
We want to disable the use of Session Recording completely.
Users should not even see the Session Recording function. Can I hide it?


(Jason) #4

Hi Pete,

Understood :slight_smile: Disabling features in the menu is not a native function of Matomo. Potentially you could hide the feature within the theme: Themes: Develop - Matomo Analytics (formerly Piwik Analytics) - Developer Docs - v3 this will just hide the feature not disable it.