Data shown not in realtime


(motion) #1

Piwik is installed on our server and tracks 6 websites. The sites have about 1300 visits a day.

Adding the live widget to the dashbord you can see there are 1-3 new entries every minute. But when reloading the dashbord or getting data from other parts of Piwik (in menu -> visitors, -> actions, e.g) you always get the same data. Looks like the data is cached somewhere, but we haven´t any proxy or browsercache enabled - maybe it´s just not calculated new for a certain timerange. Checked this with different browsers and diffenent computers, too. Same old data is shown everywhere.

I have seen the time for caching the data can be set in config - but it´s set to 10 seconds (standard) there. Sometimes I have to wait for 30 minutes or more to get new data shown.

How can I setup Piwik to show data in realtime? I expected reloading the dashbord would show live data, not old ones.

Does anybody have an idea how this can be done?


(vipsoft) #2

Please check your timezone config in php.ini


(motion) #3

Talked to my provider about this. On SQL-Server daylight-saving time was still enabled :slight_smile:

Thanks a lot!