We started using the hosted version of Matomo this morning in a trial. We added tracking code to one of our sites and everything seemed to be working fine. We added it to a second site, but accidentally used the same site ID. We fixed this quickly.
Now the data for the first site seems inconsistent and weird.
You can see that we have recent visits, but when I check things like Behaviors and Visitors it will only show two people. We have several unique tracked in that dashboard widget but it doesn’t seem to propagate to other areas of the application. Why is this?
Reply from Matomo support:
Matomo usually takes some time to process the reports from raw data and it is not possible to view the aggregated reports immediately. As long as you can see the data logged under 'Visits Log" everything is working fine.