Data in database but no reports

I have just tried to set up a new install of Piwik. I am getting nothing in reports, not even in visitor logs, although I can see the tracking data in the database using phpMyAdmin.

Has anyone else had this issue?

Yes see this ticket: Install with errors, not tracking · Issue #5005 · matomo-org/matomo · GitHub

we’ll try to fix it ASAP

I can confirm this bug, but only after I’ve replaced the old archive-Script misc/cron/archive.php with the new one console core:archive.
The curious thing is that the replacement was successful in other instances. Meanwhile I am running the old script.


now all our other instances do not recognize any visits since 05.05.2014 00:00 am.
When I activate the old script misc/cron/archive.php everything is fine.

Please fix it.

Best regards,

It should be fixed, upgrade to 2.2.1-rc3 from Index of /

Does the package contain the fix too?
The file is newer than the package

Yes it does

If you still have the problem of no data being tracked, please try with latest 2.2.3-b1 that can be downloaded here: Index of /
Or you can also update in one click to the latest version by following these instructions: I would like to test early beta and RC releases, how do I enable automatic updates to use these development versions? - Analytics Platform - Matomo

I think the problem will be fixed. Thanks for your patience!