Dashboard showing up blank after a period of time


#1

Hi guys,

I’m tracking traffic of approximately 3 million page-views/week. Archiving and deletion of older entries have been enabled, but even so, the piwik dashboard tends to become inaccessible(blank) over a period of time, forcing me to do manual purges to make it work again.
Archive.php is running every hour till completion.
I’ve used the CustomVariables plugin to capture user navigation data in the application, could this be contributing to the problem?

Any help would be greatly appreciated!
-Anup


(Matthieu Aubry) #2

the piwik dashboard tends to become inaccessible(blank) over a period of time,

Have you disabled “Browser trigger archiving” as per instructions in: How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo

If this is disabled the dashboard should load fast at all times. Hope it will work for you!