CustomDimesions compule error

WordPress Plugin
1

After upgrading from latest 1.* to 4.1.1 I get the error: “Cannot declare class Piwik\Plugins\CustomDimensions\CustomDimensions, because the name is already in use”

I cannot access the admin screens of matomo (have to disable the plugin). Is there a way to disable this plugin manually (removing the customdimensions subdir, or hacking the database)? Currently I cannot access my dev environment.

WordPress versie 5.5.3
Huidig thema: Flatsome Child (versie 3.9.0)
Huidige plugin: Matomo Analytics - Ethical Stats. Powerful Insights. (versie 4.1.1)
PHP versie 7.3.15

Will update to 5.6 soon but waiting for compatibility of one additional plugin.

Cheers, Henk

2

Hi there, you might need to remove the plugin wp-content/plugins/CustomDimensions manually from WordPress. Or if you have any way to disable this plugin through the WP admin screen. That’s because Custom Dimensions is now integrated into Matomo plugin directly.

3

Thanx, this solved it. I just removed the directory.

Sorry for the very late reply, I had made the mental note I already had done it. Not.