I’m trying to track interactions with an accordion menu. I can see those interactions in the live tracker and the visitor log, but the content reports are empty. Anyone got an idea why?
Had to combine 2 screenshots because I’m only allowed to post 1 image.
Even I am facing the same problem. It would be of great help if anyone can answer this.
I made an accordion menu with multiple sections that can be expanded and collapsed. I wanted to know which sections are read (= clicked/expanded) by visitors. As shown in the screenshot above, Matomo seemed to recognize the clicks (live-view in upper part of screenshot), but did not display anything in the detailed content view (lower part of the screenshot).
I’ve meanwhile resolved this by using event tracking instead of content tracking.
As I didn’t have any experience with content/event tracking I was assuming I did something wrong, but as @krithikabalu seems to have the same issue this might be a bug in Matomo.
Looks like content report shows up only if we track content impressions.
Please refer to this issue I raised: https://github.com/matomo-org/matomo/issues/17109
