Can't view anything after upgrade to 3.11.0 via auto upgrade


After I upgraded to 3.11.0 via your auto upgrade link, I can’t view anything. After I login with super admin account, I see many warning messages say:

WARNING: /var/www/html/crm/piwik/core/Session/SessionFingerprint.php(141): Notice - Undefined index: login_session_not_remembered_idle_timeout - Matomo 3.11.0 - Please report this message in the Matomo forums: (please do a search first as it might have been reported already)

I tried to access any funcitons, all asked me to sign in and tell me that I don’t have permission.

Please advise how to resolve it.

Thank you,

Hi George, looks like one or more Matomo files wasn’t updated properly after the one-click update. Can you try the manual update described here: Update Piwik User Guide - Analytics Platform - Matomo ?

1 Like

Thank you, Diosmosis.

Yes, it works after I manually update again.

1 Like