Can't get longer date period statistics


I installed Piwik few weeks ago and I have a bit of a problem with getting data. Statistics don’t show if I select date range longer then 2 or 3 days. For instance if I select week, month or date range 5, 8 or 30 days nothing happens, but short error message in red that shows for a second. Message: uplodaing data still blinks like it is really doing something. But nothing happens.

I know that data is there because if I select one certain day I can see everything. I tried to view stats in different browser, I deleted browsing history, but nothing helps…

Anybody had this kind of a problem and found out how to solve it?

Best regards, Miha

Check your server error logs. Most likely the server is timing out when processing date ranges for dates longer than 2-3 days.

Matt thank you. I will check it.