Cannot sign in after update


#1

Just applied latest update to Matomo now cannot sign in. Will not accept working username and password. Please help!


#2

Same problem here after updating Matomo to newest version.
After update I received the following error:

SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘xxxxxx.piwik_brute_force_log’ doesn’t exist

No chance to login anymore :frowning:

Received the following error:
Fehler : Sicherheitschecks fehlgeschlagen. Bitte laden Sie das Formular erneut und prüfen Sie, ob Ihr Browser Cookies zulässt. Wenn Sie einen Proxy Server verwenden, müssen Sie Matomo so einrichten, dass es Proxy Header akzeptiert.


(Max Pinton) #3

Exactly the same issue here.


(Andrew Yoon) #4

I hit this exact same issue. I reported it on github as well at Upgrade from 3.7.0 to 3.8.0 got db error, can no longer log in. · Issue #13984 · matomo-org/matomo · GitHub - will xref that issue to this thread as well


#5

Duplicate of Update to 3.8.0 Problems


(Lukas Winkler) #6

Hi everyone,

Can you please try out this and report back if it works?


#7

I deleted the cookies for my side and after this I was able to login again :slight_smile: