Cannot change user access / permissons

I created a new user but I cannot change its permissions/access to access Piwik. Login is possible but it only says to inform the administrator/super user to grant access and to set permissions. As you can see attached in the screenshot, I have no possibility to tick any options, they are completely missing from what I have seen in the screenshots of the FAQs.
Any ideas?


Reupload all files, somes files are missing like images.