BUG: Visitor Profile does not display if Segment is selected in 2.14.1


Visitor Proffile not displaying on Segments in 2.14.1

Steps to reproduce:
Create a Segment (for example, all visitors who have more than 1 action), filter the Visitor Log by that segment and then click on the View Visitor Profile button for one of the visitors

Expected Behaviour:
The Visitor Profile popup appears showing information about that visitor.

Actual Behaviour:
When looking at visitor logs which are filtered by a Segment clicking on the View Visitor Profile button does not display the profile but appears to simply reload the visitor log.

Found Workaround:
Once you have clicked the View Visitor Profile button, set the filter the default of ALL and the profile for the selected Visitor appears.

(Matthieu Aubry) #2

Hi Mike,

thank you for the report. do you mind directly posting this bug report in our issue tracker? Issues · matomo-org/piwik · GitHub
we will investigate and fix it for a next release. Cheers