Hi Matt,
yes, they are alle showing up in visitor log. The data is indeed collected correctly. I assume a problem with the download reports. Unfortunately I can’t provide an screenshot, because “some” of the downloaded files just don’t show up in dowload report.
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Another strange behaviour occured:
I was using PHP-Tracker API an did the following:
1.)
$t->doTrackAction('http://www.example.org/downloads/test.zip', 'download');
First case: The data is tracked correctly (in database and live visitors log). But the file test.jpg doesn’t show up in download report.
2.)
When I do the following:
$t->doTrackAction('http://www.example.org//downloads/test.zip', 'download'); #notice the 2 slahes //
Second case: It shows up in download report!
===> Both times I can see that data is collected correctly! In the first case data doesn’t show up in download-report, in the second case it does!
After hours of testing I did the following: I added those two lines in config.ini.php:
datatable_archiving_maximum_rows_actions = 5000
datatable_archiving_maximum_rows_subtable_actions = 5000
Now the problem with the “not showing” downloads seems to be gone. I know that low population is sometimes not showing in reports or gets cumulated under a common term like “Other”, but if I track two files and they both have the same download number, then both files or none (in case the are “Others” should show up in download-report. Also if I search for a filename, files that normaly show up as “Other” should be found.
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Well, I guess its not easy to debug. But maybe somebody could take a look at how the download-report is generated.
Greets