I have searched and not found this question. Please point me to it if it’s been asked.
I am stuck on the first page of the installation process.
Piwik couldn't write to some directories.
Try to Execute the following commands on your server, to allow Write access on these directories:
chown -R www-data:www-data /var/www/html/piwik
chmod -R 0755 /var/www/html/piwik/tmp
chmod -R 0755 /var/www/html/piwik/tmp/templates_c/
chmod -R 0755 /var/www/html/piwik/tmp/cache/
chmod -R 0755 /var/www/html/piwik/tmp/assets/
chmod -R 0755 /var/www/html/piwik/tmp/tcpdf/
If this doesn't work, you can try to create the directories with your FTP software, and set the CHMOD to 0755 (or 0777 if 0755 is not enough). To do so with your FTP software, right click on the directories then click permissions.
I don’t have a www-data user, so I have tried root and my own user.
There are no files in /tmp/. I am wondering if the latest release is incomplete or something b/c there is just nothing there.
My apologies - I don’t have any experience of using forums.
Regarding your comments:
At the beginning it was exactly how you suggested with 0 results. I changed it to your recommended code - still no visitors are being registered. Can be something else wrong?
Should work now.
I went to your site and you should see at least one hit now in piwik dashboard.
Either you have a problem in backend now (check apache logfile) or it might be a problem with your browser. I, for example, usually have plugins enabled that block tracking.
Please try to test it with different browsers, IE/FF/Chrome ideally without plugins enabled.
The browser code seems to be ok now.
You need to check the server logs if there is a problem there.
Please also compare the tracking code in the site with the tracking code piwik gave you. Maybe the site id is wrong or something? You have apparently at least three different sites you track.
When I’m trying to access dashboard there are errors (see file attached) however I’m logging in without problems.
I hope it may help to resolve this issue.
I get this error when i try to install the app.
Please help
exec() [function.exec]: Unable to fork [df -T -t nfs “D:\hshome\doundo\serviceagroup.com\analytics\piwik/tmp/sessions” 2>&1]
in ‘D:\hshome\doundo\serviceagroup.com\analytics\piwik\core\Piwik.php’ at the line 2748
#0 Piwik_ErrorHandler(…) called at [:] #1 exec(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\core\Piwik.php:2748] #2 Piwik::checkIfFileSystemIsNFS(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\plugins\Installation\Controller.php:875] #3 Piwik_Installation_Controller::getSystemInformation(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\plugins\Installation\Controller.php:946] #4 Piwik_Installation_Controller->setupSystemCheckView(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\plugins\Installation\Controller.php:107] #5 Piwik_Installation_Controller->systemCheck(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\plugins\Installation\Installation.php:77] #6 Piwik_Installation->dispatch(…) called at [:] #7 call_user_func_array(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\libs\Event\Dispatcher.php:213] #8 Event_Dispatcher->addObserver(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\core\PluginsManager.php:545] #9 Piwik_PluginsManager->addPluginObservers(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\core\PluginsManager.php:407] #10 Piwik_PluginsManager->reloadPlugins(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\core\PluginsManager.php:290] #11 Piwik_PluginsManager->loadPlugins(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\core\FrontController.php:267] #12 Piwik_FrontController->init(…) called at [D:\hshome\doundo\serviceagroup.com\analytics\piwik\index.php:52]