Avg. time on page graph always too low


#1

I have problems with Avg. time on page graph which is generated for pages or page titles in row evolution. It almost always shows 0 or 1s but in the table I see correct numbers: 1 min 17s, 2 min 24s etc.

Do you have the same problem?


#2

We have the same problem. We’re using the latest version of Piwik, but the problem has been present for as long as I can remember.

Regardless of the numbers reported in the “Avg Time on Page” column, the row evolution time-on-page graph will report that all values are between 0 and 1 second, but the graph generally shows between 0 and 2s. Except one section of our site graphs between 0 and 53s for some reason.

Some pages deeper in the website seem to have correct row evolution graphs, though even these mostly-correct pages are prone to having incorrect data points of 1s.

I wonder if certain parts of the statistics history weren’t processed properly and should be re-processed to get the correct time-on-page figures?

Cheers,
Warwick


(Matthieu Aubry) #3

We are working on this fix - can you check that it occurs only for German or French etc. but that it works OK in english language?

it should be fixed in latest piwik beta I would like to test early beta and RC releases, how do I enable automatic updates to use these development versions? - Analytics Platform - Matomo 2.9.0-b8

if you experience in 2.9.0-b8 then please create issue on Issues · matomo-org/piwik · GitHub