Automated Email Reports not being sent

Support & Bugs
1

Hi all,

PIWIK isn’t sending automated emails anymore (we had recently swapped servers). Here is some more information:
[ol]
[li] ‘Forgot Password’ email is being sent
[/li][li] ‘Send report now’ email is being sent
[/li][/ol]

[list=2]
[li] We are using PIWIK 2.0.3
[/li][/list]

If no one replies, we may just upgrade PIWIK to 2.2.0 and see if that fixes the issue.

Thanks,
Sarah

2

Updated still not sending out reports

An error occured while sending ‘HTML Email Report - 1.2014-05-02.1.en.html’ to dorondeco@gmail.com. Error was ‘Verification failed for noreply@brandmedia.co.za Unrouteable address Sender verify failed’

3

this blog post seems to have same problem http://forums.hostgator.com/error-550-squirrelmail-t24376.html?s=c525e43fcff5095ad92fb80f29d3a51f&