Hi all,
after upgrading to the latest version 4.1.1 (from 3.8) we started to have the following issue when we executing the auto-archive command in a windows server with task manager:
D:\php\php.exe “D:\inetpub\wwwroot\analytics/console” core:archive --accept-invalid-ssl-certificate
INFO [2021-02-22 08:54:43] 7788 ---------------------------
INFO [2021-02-22 08:54:43] 7788 INIT
INFO [2021-02-22 08:54:43] 7788 Running Matomo 4.1.1 as Super User
INFO [2021-02-22 08:54:43] 7788 ---------------------------
INFO [2021-02-22 08:54:43] 7788 NOTES
INFO [2021-02-22 08:54:43] 7788 - Async process archiving not supported, using curl requests.
INFO [2021-02-22 08:54:43] 7788 - Reports for today will be processed at most every 900 seconds. You can change this value in Matomo UI > Settings > General Settings.
INFO [2021-02-22 08:54:43] 7788 - Archiving was last executed without error 1 days 8 hours ago
INFO [2021-02-22 08:54:48] 7788 ---------------------------
INFO [2021-02-22 08:54:48] 7788 START
INFO [2021-02-22 08:54:48] 7788 Starting Matomo reports archiving…
INFO [2021-02-22 08:54:53] 7788 Start processing archives for site 1.
INFO [2021-02-22 08:54:53] 7788 Will invalidate archived reports for today in site ID = 1’s timezone (2021-02-22 00:00:00).
INFO [2021-02-22 08:54:53] 7788 Will invalidate archived reports for yesterday in site ID = 1’s timezone (2021-02-21 00:00:00).
ERROR [2021-02-22 08:54:53] 7788 Got invalid response from API request: ?module=API&method=CoreAdminHome.archiveReports&idSite=1&period=day&date=2021-02-22&format=json&trigger=archivephp. Response was ‘{“result”:“error”,“message”:“You can’t access this resource as it requires a ‘superuser’ access.”}’
INFO [2021-02-22 08:54:53] 7788 Archived website id 1, period = day, date = 2021-02-22, segment = ‘’, 0 visits found. Time elapsed: 0.559s
Sometimes it works properly, sometimes it doesn’t. If we:
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set the parameter “Archive reports when viewed from the browser” to “Yes”, then
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refresh our matomo page and then
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we execute the command above, it works. It might be a coincidence though
Any lead will be very helpful for us!
Cheers,
Michail