After upgrade to 2.16.0: empty Dashboard, no graphs visible at all


After I upgraded to release 2.16.0 the Dashboard remained empty and the graphs weren’t visible anymore. I realized a javascript runtime error telling me that some module called “Overlay” was missing. After I activated “Overlay”, Dashboard and graphs were back again.


Yeah, I am experiencing the same issue:

ReferenceError: Can't find variable: DataTable_RowActions_Transitions (anonyme Funktion)index.php:2010 jindex.php:3:27249 fireWithindex.php:3:28058 readyindex.php:3:29902 Jindex.php:3:30262

(Web123) #3

Same story here, after update to 2.16.0 I only get a blank page, webconsole shows 500 server error

Tried reuploading 2.15.0 and still no luck


Maybe you’ll have to activate the Transitions plugin:
Administration > Plugins > Transition

(Web123) #5

Hello schmittrich,

I only get a blank page, so have no way of getting there

Any ideas how to get there any other way?



You are right. I’ve enabled the Transition and Overlay Plugin and it’s working again. Thanks!


This doesn’t seem to be related to 2.16 update and the error from above. Take a look at the FAQ: I get ‘Oops… there was a problem during the request.’ or ‘Internal Server Error’ or ‘500 error’ or the ‘White screen of death’. How do I proceed?

(Web123) #8

Definitely 2.16 update related, it happened right after the update.

(Matthieu Aubry) #9

Bug is tracked in: ReferenceError: DataTable_RowActions_Transitions is not defined · Issue #9704 · matomo-org/piwik · GitHub