Actions.getdownload Range Not Working


#1

I am having a very similar problem to this post which seems like it was never resolved.

http://forum.piwik.org/read.php?2,78139
Here is my api call

	method=Actions.getDownload
	&downloadUrl=$urlEncoded
	&period=range
	&date=2012-04-20,2012-04-25
	&format=php
	&token_auth=x
	&idSite=1

I was able to get this to work in testing just fine, but now that the site has scaled up, I am either getting zero arrays or nonsense numbers.

The urlEncded is the location of a jpeg on the server.

In live view, I can see the downloads being recorded in the visit log, so I a completely annoyed that I can’t query this data correctly.

Any help would be greatly appreciated.


(Matthieu Aubry) #2

It sounds like a bug indeed…

Are you able to reproduce the issue at all?
or send me a DB where the issue can be reproduced?