Accessibility of Piwik Forum, Help, Icons

I’ve installed and configured Piwik to monitor traffic and actions on which is covered by a Comodo SSL certificate purchased from BlueHost. This is such a new installation that no data has yet been recorded - THIS IS NOT THE ISSUE.

Rather, Piwik icons used in the Administrator pages do not show; I believe that they are pulled from the Piwik server. Also, if I click a link to, for example, user guides or forum from the Help function, that opens up the Website and returns a 404 error ( So, what must I do to resolve this?


Hi there,

Are you using Piwik 2.16.1? If so you may be experiencing the issue: Some URLs not resolved appropriately behind proxy · Issue #6644 · matomo-org/piwik · GitHub

Would it maybe be possible to email us (to hello att temporary access to your Piwik FTP server, so we could troubleshoot this issue?