We have been using A/B tests and Heatmaps plugins for some time without any issues.
We recently updated few settings to inhibit date range and improve overall performances (FYI, we run a cron every hour):
enable_browser_archiving_triggering = 0 browser_archiving_disabled_enforce = 1 archiving_range_force_on_browser_request = 0 enable_create_realtime_segments = 0 time_before_today_archive_considered_outdated = 2700 enabled_periods_UI = "day,week,month,year" enabled_periods_API = "day,week,month,year"
Since this update, both A/B tests and Heatmaps are failing to display the overview page, and return this error:
Error: The period 'range' is not supported. Try any of the following instead: day, week, month, year
Even though we didn’t select any date range. The error occurs even when selecting a day, week or a month.
FYI, I can fix the issue by putting back ‘range’ in enabled_periods_API, but this is a short term workaround as I don’t want my user to think they can select date range in “compare to”
Could you please have a look?