5 hours difference on Piwik report


#1

Hi everyone,

I think this issue was discussed before but I could not find a final solution. There is a 5 hours difference between the time a new access is reported by Piwik and the real time. I am located on the EST timezone. The server is in PST but I changed the timezone on the Apache .htaccess file as:

SetEnv TZ America/New_York

My Piwik report is shifted 5 hours ahead.
The only setting to change timezone is in Piwik->Settings->Websites->“Default Time zone for new websites”. That one is set as New York time.

Does that mean that I can set the time zone only for new websites? How about websites that I am already tracking. Should I delete them and start tracking again with a new tag?

I am running Piwik 1.0. Any suggestion is greatly appreciated.

Thanks in advance,

A

URL: www.oneclickdiet.com


(Thomas Seifert) #2

You can change the timezone on already existing websites. See the Websites panel and scroll to the right.


#3

[quote=“Thomas Seifert”]
You can change the timezone on already existing websites. See the Websites panel and scroll to the right.[/quote]

Thanks, was having a similar problem.


#4

Thanks a lot.

That fixed the problem even though it was a little bit unintuitive for me.

Go to Setting -> Websites. In the table click the link under Time Zone. Change the time-zone, then save the changes by clicking the green circle on the right of the table.

Thanks again.

A