0 visites since piwik 1.8.2


Hello, I’ve updated today my piwik from 1.7.8 to 1.8.2 and have 0 visits since the update.

Then I made fresh install and on phpBB forum changed tracking code and still nothing. No visitors at all.
Can you help me?

When fresh installed (apache 2.2.14, php 5, mysql ) selected mysqli as adapter, if this change anything.
Apache error log is empty.


Even have same problem with my website www.wemix.in
daily 500 - 600 visitors and now 40-50.

I shifted to another software “clicky”.

Never expected this from piwik people. they dont even listen.
see the attached picture.

in my piwik, these thigs not working :-

  1. returning visits.
  2. list of keywords.
  3. list of external websites.
  4. best search engine.

Please fix the issues…i really wanna shift tracking to piwik again


(Matthieu Aubry) #3

Can you try enable then disable the DNT plugin ?

Has anything else changed appart from updating piwik ?


DNT plugin as DoNotTrack. Been enabled, now disabled, AND NOW IT’S WORKING!!!

Thank you.


I have a similar problem. Data tracks perfectly well in Piwik 1.7 using the PHP piwik tracking API, but when using Piwik 1.8.2, no data is entered in the relevant SQL tables. The server logs contain no errors, and the apache access logs show each of the API calls returning 200 OK.

I have tried activiating and deactivating the DNT plugin, as suggested, but this has no effect.

(Matthieu Aubry) #6

please disable GEOIP plugin and try again?