Session recording is not recording entry page

Premium Features
1

Hi,

I tried so set up session recording to track on a specifig entry page but it seams that it is skipping the recordings on that page and starts on the next page.

My settings are:

rule: url + contains + keyword
URL: www.example.com/pages/keyword

In the session recording i see for example:

/login → /createAccount
PAGEVIEWS 2

so the recordings for /pages/keyword is missing.

thanks a lot in advance
Jörg

2

Hi Jörg,

Can you please send a screenshot of your session recording configuration and sessions recording screen to shop@innocraft.com.

Thanks,

Jason